Pricing

Free today. Straight with you about tomorrow.

One care circle costs nothing while we are in early access. No card, no trial that quietly runs out, and no charge for each relative you invite. When paid plans arrive, the price appears here first and we tell you in plain language well before it could apply to your circle.

  • Free during early access
  • No card required
  • Unlimited family members
  • You hear from us before anything changes

Free

Your price today, for one care circle, for as long as early access lasts.

Any number

Family members you can invite. There is no charge per person, and no seat to buy.

No card

Nothing to enter and nothing to cancel. Early access does not take payment details.

0

Advertising scripts, third-party trackers or data brokers touching this site.

Being straight with you

KoalaCare is pre-launch. The plans below describe what we intend to offer. Anything marked Planned is not available yet, nothing is a promise of a date, and we will tell early access members well in advance before any price applies to them. There are no dark patterns here to read carefully: no auto-renewing trial, no upgrade path you have to find a settings page to escape.

Plans

Two sets of plans, one price today: nothing

Families and professionals need different things from the same tool, so the plans are laid out separately. Switch to the set that describes you.

Show plans for

Planned

Family

Not yet priced

For a household coordinating more than one person.

  • Everything in early access
  • A second and third care circle, for two parents
  • Longer history and a larger document vault
  • Priority support from a named person
Join early access and help shape it

Early access members get this plan at no cost when it arrives.

Planned

Family, with a paid carer

Not yet priced

For a circle that includes a carer on a regular rota.

  • Everything in the Family plan
  • A carer rota on the shared timeline
  • Visit notes that post to Updates on their own
  • A written handover between shifts
Join early access and help shape it

Early access members get this plan at no cost when it arrives.

Not a plan

Something else?

Tell us

Caring for a neighbour, arranging care from abroad, or something we have not thought of. We would rather hear it than guess.

  • Early access is open to any family shape
  • Your situation shapes what we build next
  • A reply from a person, not a queue

Planned

Provider

Not yet priced

For a carer who works across several families.

  • Join many family circles from one sign-in
  • See only the parts your role was given
  • An audit trail of who changed what
  • Add a note after each visit
Talk to us about your team

We do not charge providers during early access.

Planned

Agency and clinic

Not yet priced

For teams whose staff change over time.

  • Everything in the Provider plan
  • Staff roles and a periodic access review
  • Onboarding help for your team
  • A named support contact
Talk to us about your team

We do not charge providers during early access.

Do the sums

Your circle size does not change the price

This is the part families expect to be stung by, so here it is plainly: inviting more relatives is not an upsell.

Family, paid carers, a neighbour with a spare key — it is all the same circle.

4 people

Your cost today: Free

Every invited member is included, whatever the number. If a paid plan ever applies, the price will be per circle — not per person.

Compare

Every feature, in one table

No hidden tier, no feature you discover after you commit. Filter by area to see what is here today and what is still on the drawing board.

What is included in each plan. “Planned” describes what we intend to build, not something available today.
Feature Early access
Free · available now
Family
Planned
Provider
Planned
Available today, on the free plan
Unlimited invited members Included Included Included
Shared timeline and updates Included Included Included
Medication list with a permanent change history Included Included Read what your role allows
Appointments, who is driving, what to bring Included Included Included
Tasks with one owner and a due date Included Included Assigned to you by the family
Document vault and weekly digest Included Included, with more storage Read what your role allows
Coming with the Family plans
More than one care circle One circle Up to three Many, from one sign-in
Longer history and a larger vault Standard limits Extended Extended
Priority support from a named person Shared inbox Named contact Named contact
A carer rota and written shift handover Not included Included Included
Coming for providers, agencies and clinics
Join many family circles from one sign-in Not included Not included Planned
Staff roles and a periodic access review Not included Not included Planned
Audit trail of who changed what Not included Not included Planned
Onboarding help for your team Not included Not included Planned
On every plan, including the free one
Role-based access for every member Included Included Included
Export your whole circle as a readable file Included Included Included
Ask us to delete everything, permanently Included Included Included
No third-party trackers, adverts or data sale Included Included Included

Something missing that you would expect to see? Tell us at hello@koalacare.app and it goes on the list we actually build from.

What happens next

Three steps, and none of them are a trap

This is the whole sequence, in order, with nothing tucked into a footnote.

  1. Today, it is free

    You join early access, we set up your first circle with you, and there is nothing to pay and no card on file.

  2. We publish the price first

    Before any paid plan exists, the price appears on this page and we email every member of every circle in plain language.

  3. Then you decide

    Stay on a paid plan, move to a different one, export everything, or have it all deleted. All four are one email away.

Questions

What families ask about cost

Do I need a card to start?

No. Early access never asks for payment details, and there is no trial that quietly expires. If we introduce a price later, it will never be charged to a card you gave us for something else.

Do the relatives I invite have to pay?

No. Everyone you invite into your circle is covered by the circle itself. There is no per-member charge, whether you invite one sibling or twelve.

What actually happens when early access ends?

We publish the price on this page, we email every member of every circle in plain language, and we give you notice before any change could apply to you. You can export everything and leave at any point, and we will confirm when your data is deleted.

How is the carer who visits paid?

KoalaCare does not employ carers and does not handle payment for care. A paid carer is invited into the circle by the family, in the same way a sibling is; whether they are paid, and by whom, is between you and them.

Does KoalaCare replace a care package or insurance?

No. KoalaCare does not fund care and does not provide medical advice. It coordinates the people and the information around care you already have.

What if my parent does not use apps?

They never have to. The person being cared for needs no account, no login and no smartphone. A printed daily sheet or the weekly email digest covers what they need to see.

Can our care provider or clinic join?

Yes. A paid carer, a nurse or a clinic's front desk can be added with a limited role that shows only what is relevant to them, such as the day's medications and appointments. Access ends the moment the family removes them.

Is there a cheaper plan for one person on their own?

Today the answer is simpler than that: one care circle is free, whether you are coordinating for a parent, a partner, or yourself with help from a neighbour.

Still unsure, or pricing something unusual?

Ask us directly. A person reads it, and the answer will be a real one rather than a link back to this page.

hello@koalacare.app

Start with the free circle

Ten minutes to set up, and the thing you will notice first is that the medication list stops living in one person's head.

Free during early access · No card required · Export or delete at any time