Early access · care coordination for families

Care for the people you love, without carrying all of it alone.

KoalaCare keeps medications, appointments, documents and the people who help in one shared place — so nothing important depends on one person remembering.

  • Free during early access
  • No card required
  • Invite the whole family

An example of a care circle in KoalaCare, showing four members with different roles, today's medications and an appointment.

One circle for everyone who helps

  • Family
  • Paid carers
  • GPs and clinics
  • Pharmacists
  • Care agencies
  • Neighbours

The problem

Right now, it lives in someone's head

Most families are already coordinating care. They are just doing it with tools that were never built for it — and one person is holding it all.

01

Three group chats, no answer

The one question that matters — who is driving on Thursday — is still asked the night before, in a thread nobody can find again.

02

Medication changes live in memory

A dose changed at the pharmacy on Tuesday is still written on the fridge the way it was in March, and nobody is sure which is right.

03

The one who helps most burns out

The relative carrying the largest share is usually the last to ask for help, and the first to stop being asked.

How it works

Three steps, about ten minutes

You do not need to move everything at once. Most families start with the medication list, because that is the part that hurts when it is wrong.

  1. Create your circle

    Name it and add the person you are caring for. You are the only person who needs an account to begin.

  2. Invite the people who help

    Family, paid carers, a neighbour, the GP's front desk. Each person gets a role, and the role decides what they can see and change.

  3. Everyone sees one picture

    Timeline, medications, appointments and documents in one place, updated as things change rather than remembered after the fact.

Create your care circle

Features

Six things, done properly

KoalaCare is deliberately not a social network, a diary or a medical record system. It is the small set of things a family actually needs.

Shared timeline

One thread for updates and who is doing what. No more scrolling back through three group chats to find out what changed.

Medication tracker

Dose times, repeats and every change logged in one place, with a daily view anyone in the circle can check before they act.

Appointments

What is coming up, who is driving, what to bring.

Care team directory

GP, pharmacist, paid carers and the neighbour with a spare key.

Document vault

Powers of attorney, referrals and care plans, filed and findable.

Weekly digest

A Sunday summary for the relatives who are not in the day-to-day.

A worked example

A week in Margaret's circle

Not a feature list — an ordinary week. This is the whole point of KoalaCare: the care still happens, it just stops living in one person's head.

Illustrative example, not real patient data

  1. Monday

    Priya scanned the cardiology letter into Documents. It is now on the appointment for Wednesday, so nobody has to remember to take it.

  2. Tuesday

    Marek confirmed the morning dose and flagged that the supply now covers twelve days. A repeat is queued at the pharmacy.

  3. Wednesday

    Cardiology review. Priya is driving, the questions to ask are attached, and the notes post back to the timeline automatically.

  4. Thursday

    Daniel collected the repeat and updated the medication list. The change is logged, not rewritten, so the history stays honest.

  5. Friday

    Dr Osei added a note after the visit. It appears in Updates with his role on it, so the family can see who said what.

  6. Saturday

    A quiet day. The daily view shows one dose at 18:00 and nothing else outstanding.

  7. Sunday

    The weekly digest goes out to the relatives who live away, so they are included without anyone having to chase them.

Our promises

Four things we will never do

Care information is some of the most personal data there is. Rather than show you a badge, here is exactly what we refuse to do with it.

We will never sell it

Your family's information is not a product. It is never sold, rented or traded, and it is never used to build advertising profiles.

We will never track without asking

This website sets one necessary cookie and loads no third-party scripts. We only count what gets read after you say yes.

We will never lock you in

You can export your whole circle as a readable file whenever you want, and ask us to delete it permanently.

We will never guess about medicine

KoalaCare records what your circle tells it. It is not a medical device and never offers advice, diagnosis or treatment.

Security and privacy

Your family's information stays in your family.

Role-based access, encryption in transit and at rest, and a straight answer about everything we hold. No fine print you need a lawyer for.

Read the security overview

  • Role-based visibility

    Every member has a role, and the role decides what they can read and change. The GP does not need your family's chat history.

  • Encrypted in transit and at rest

    All traffic runs over HTTPS and stored data is encrypted. Access to production systems is limited and logged.

  • Export and delete on request

    Take your whole circle out as a readable file, and ask for it to be deleted permanently. You are not locked in.

  • Never used for advertising

    Health information is never sold or shared with advertisers. This website loads no third-party scripts.

The work of caring does not go away. What goes away is the part where one person has to hold all of it, alone, in their head.
The KoalaCare team

Questions

The things families ask first

Is KoalaCare free?

Yes, while we are in early access. One care circle costs nothing, there is no card to enter, and you can invite as many family members as you need. We will tell you well before anything about that changes.

Who can see our family's information?

Only the people you invite, and only what their role allows. Every member has a role, and a role decides which parts of the circle they can read and change. You can remove someone at any time, and their access ends immediately.

What if my parent does not use apps?

They never have to. The person you are caring for does not need an account, a login or a smartphone. A printed daily sheet or the weekly email digest covers everything they need to see.

Can our care provider join?

Yes. A paid carer, a nurse or a clinic's front desk can be added with a limited role that shows only what is relevant to them, such as the day's medications and appointments.

Where is our information stored, and can we delete it?

It is stored on encrypted infrastructure, encrypted in transit and at rest. You can export your whole circle as a readable file at any time, and you can ask us to delete it permanently.

What happens when care ends?

You can export everything and close the circle. Nothing is kept beyond what we are legally required to retain, and we will confirm once deletion is complete.

Get your family onto the same page

Join the early access list and we will set up your first care circle with you. It takes about ten minutes, and you can start with just the medication list.

Free during early access · No card required · Cancel by asking us to delete your circle